Terms Of Use

Terms of Use

Last Updated: 09/02/2025

Welcome to Hairatelier! These Terms of Use ("Terms") govern your access and use of our website, products, and services related to hair extensions. By using our website or purchasing from us, you agree to comply with these Terms. Please read them carefully.

1. General Conditions

1.1. Hairatelier reserves the right to modify these Terms at any time. Changes will be posted on this page, and your continued use constitutes acceptance of the updated Terms.

1.2. You must be at least 18 years old or have legal parental consent to use our services.

1.3. You agree not to use our products or services for illegal or unauthorized purposes.

2. Products and Services

2.1. Hairatelier provides high-quality hair extensions and related services. We strive for accurate product descriptions, but we do not guarantee that all information is error-free.

2.2. Prices and availability are subject to change without notice.

2.3. We reserve the right to refuse service, cancel orders, or limit sales at our discretion.

3. Orders and Payments

3.1. By placing an order, you agree to provide accurate and complete information.

3.2. Payment must be made in full before orders are processed.

3.3. We accept major payment methods as listed on our website.

3.4. In case of fraudulent transactions or suspected misuse, we reserve the right to cancel orders.

4. Returns and Refunds

4.1. Due to the nature of hair extensions, we only accept returns of unused, unopened products in original packaging within [14] days of purchase.

4.2. Refunds will be processed upon approval and may take [7] business days.

4.3. Customers are responsible for return shipping costs unless the product is defective or incorrect.

5. Shipping and Delivery

5.1. Estimated delivery times are provided but not guaranteed. Delays may occur due to external factors.

5.2. Hairatelier is not responsible for lost or stolen packages once marked as delivered.

5.3. International customers are responsible for any customs duties or taxes.

6. Intellectual Property

6.1. All content on this website, including images, text, and trademarks, is the property of Hairatelier and may not be used without permission.

6.2. Unauthorized reproduction, distribution, or modification is strictly prohibited.

7. Limitation of Liability

7.1. Hairatelier is not responsible for allergic reactions or damage resulting from improper use of our products.

7.2. Our liability is limited to the purchase price of the product. We do not offer compensation for indirect or consequential damages.

8. Privacy Policy

8.1. Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and use your information.

9. Governing Law

9.1. These Terms shall be governed by and construed in accordance with the laws of [United Kingdom].

10. Contact Information

If you have any questions about these Terms, please contact us at:

📍 Location: West Lothian livingston

📞 Phone:07821763222

📧 Email:

bookings@hairatelier-extensions.com